Habba

Getting Started with Habba 4

• Must know things about Habba
• Habba's Principles and Vision
• Why Habba?
• How is Habba Unique?

Partnership With Habba- FAQS 4

• What is a Habba Partner?
• What are the requirements to become a partner with Habba?
• Does Habba partner with individual artisans?
• How to be a Habba Partner?

Manage Accounts 5

• How do I login on Habba.org?
• How do I add the items on my bag ?
• Can I order the product without creating an account?
• Do I need to create an account / profile to buy the products?
• How can I raise a dispute regarding my order?

Orders 3

• How do I place an order?
• What happens to the order in case of payment failure?
• How do I know my order has been confirmed?

Returns and Replacement 4

• I want to return my order. What do I do?
• What are your return and replacement policies ?
• The customer is not satisfied with the product and requests for return.
• Wrong product has been shipped to the customer.

Cancellations and Refunds 1

• What are your cancellation policies?

Products and Categories 5

• What are different categories you sell?
• Are all Habba Products Handmade?
• What are the materials you use?
• Do you have sizing guide?
• Fabric care: Instructions

Shipping and Delivery 10

• Do you have your own logistics or is it done by 3rd party logistic partners?
• What is the estimated delivery time?
• What are the shipping charges?
• How are items packaged?
• Do you deliver internationally?

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Payments 4

• How do I pay for a Habba purchase?
• What Payment Methods Do You Accept?
• Do you accept Cash on Delivery? Any specific charges for COD?
• I tried to place an order multiple times, but unable to complete due to payment failure.