Shipping and Delivery

This section includes FAQS related to shipping and delivery.

Do you have your own logistics or is it done by 3rd party logistic partners?
Habba ships all the products via 3rd party logistic companies such as Aramex and Shipmile.
Sat, 6 Aug, 2016 at 2:24 PM
What is the estimated delivery time?
Estimated delivery time is the expected time in which a product(s) purchased from Habba is delivered to the delivery address. Estimated delivery time for ...
Sat, 6 Aug, 2016 at 2:32 PM
What are the shipping charges?
Shipping charges Weight Slab Local Within Region Metro Rest of India North East Up to 500 gms 30 35 40 50 5...
Sat, 6 Aug, 2016 at 2:29 PM
How are items packaged?
All the products are packed in a corrugated box. The product is first packed in a first layer of packaging and then put in the corrugated box. The first l...
Sat, 6 Aug, 2016 at 2:25 PM
Do you deliver internationally?
No, currently we cater only to the domestic market.
Sat, 6 Aug, 2016 at 2:33 PM
Can I track my order /How do I track my order?
Yes, Customers can track their orders. Customers will be provided with a link to track the orders through an email id and sms after the order is placed. ...
Sat, 6 Aug, 2016 at 2:34 PM
Do I need to pay for the shipping charges for returning of products?
In case pickup is arranged by Habba through its logistic partner, customer need not pay for shipping. But, in case Habba’s logistic partner does not cater...
Sat, 6 Aug, 2016 at 2:35 PM
What are your Reverse Pick Up Policies?
In case customer wants to return any product due to any reason, he/she has to inform Habba about the same. Habba will arrange for a pickup from the provid...
Sat, 6 Aug, 2016 at 2:36 PM
My product is not delivered at all.
In case the product is not delivered, Habba will initiate the refund after confirming with the logistic provider on the status of the order. If the produc...
Mon, 8 Aug, 2016 at 11:19 AM
The product is not delivered within the promised SLA.
If the product is not delivered to the customer within the promised SLA, then Habba will refund the delivery charges which customer has paid for that part...
Mon, 8 Aug, 2016 at 11:20 AM